Contact Us

Our team is ready to provide you with professional consultation and technical support

Get a Quote or Technical Support

We typically reply to your email within 24 hours

📍 Headquarters

Zhongxin Instruments Co., Ltd
Binjiang District, Hangzhou, Zhejiang, China
Building A, High-Tech Industrial Park, Tongjiang Road 100
Postal Code: 310051
15 years of professional experience, serving 1000+ enterprises in 50+ countries

📞 Contact Phone

Sales Department:
+86-571-28268888

Technical Support:
+86-571-28268899

International Business:
+1-908-858-3500

✉️ Email Contact

Sales Inquiry:
[email protected]

Technical Support:
[email protected]

General Inquiry:
[email protected]

Business Hours

China Headquarters

Monday to Friday: 08:00 - 18:00

Saturday & Sunday: 09:00 - 17:00

24-hour online customer service

International Support

Monday to Friday: 8:00AM - 6:00PM (EST)

Saturday & Sunday: 9:00AM - 5:00PM (EST)

24/7 email support

Frequently Asked Questions

Q: Do you provide product samples?

A: Yes, we can provide free or paid product samples. Please contact the sales team for specific conditions.

Q: What is the delivery time for products?

A: Standard products are typically delivered within 5-10 business days. Customized products depending on quantity and complexity, usually within 2-4 weeks.

Q: Do you provide technical training?

A: Yes, we provide free product training and technical guidance for customers. Both online and on-site training are available.

Q: What is the product warranty period?

A: Standard products have a 2-year warranty. For critical components or special applications, we can provide extended warranty options.

Q: Can you customize products?

A: Yes, we can. Our strong R&D capabilities allow us to customize design and production according to customer requirements.

Still Have Questions?

Check out our product manuals or get technical documentation